PRIVACY POLICY
This Privacy Policy explains how we may collect, use, and protect information when you interact with Church at the Crossing through our website, mobile app, online forms, event registrations, giving platforms, communications, and other digital services.
Information We Collect
The information we collect depends on how you interact with us.
You may choose to provide information such as your name, email address, phone number, mailing address, household information, or other contact details when you contact us, register for an event, connect with a ministry, join a group, volunteer, submit a prayer request, or take another next step.
When a parent or legal guardian registers a child or student for a ministry, event, or activity, we may also receive information necessary to provide appropriate care and participation.
When you give financially, information related to your gift may be collected and processed through our giving providers. This may include your contact information, giving history, transaction information, and information necessary to provide receipts and maintain appropriate financial records.
Our website, app, and service providers may also automatically collect limited technical information such as your IP address, browser or device type, pages viewed, referring pages, and similar usage information.
How We Use Information
We use information to support the ministry and operations of Church at the Crossing. This may include responding to questions or requests, helping people take next steps, managing registrations and ministry participation, communicating about church activities, processing gifts, maintaining church and financial records, providing requested digital services, improving our website and app, and protecting the security and integrity of our systems.
We may also use contact information to send church updates, event information, ministry communications, or other messages you have requested or agreed to receive.
Giving and Payment Information
Online giving is provided through third-party financial and payment-processing services. Those providers may collect and process payment information according to their own privacy and security practices.
Church at the Crossing does not control the privacy practices of third-party payment providers, and we encourage you to review their policies when using their services.
Service Providers and Third Parties
We rely on trusted third-party providers to operate parts of our digital ministry, including services related to website hosting, mobile apps, online giving, communications, registrations, analytics, media, and other technology.
We may provide these organizations with information when reasonably necessary for them to perform services on our behalf.
We may also disclose information when required by law, legal process, or governmental request, or when we reasonably believe disclosure is necessary to protect the rights, safety, security, or property of Church at the Crossing or others.
Church at the Crossing does not sell personal information.
Cookies and Similar Technologies
Our website and third-party service providers may use cookies and similar technologies to operate website features, remember preferences, understand how visitors use our website, improve performance, and maintain security.
Your browser may allow you to limit or disable cookies. Doing so may affect the functionality of certain parts of the website.
Email and Text Communications
If you subscribe to email or text communications from Church at the Crossing, we may use the contact information you provide to send those communications.
You may unsubscribe from email communications using the unsubscribe option included in the message. Where applicable, text-message recipients may follow the opt-out instructions included with those messages.
Certain communications that are necessary to complete a request, registration, transaction, or ministry-related interaction may still be sent when appropriate.
Children’s Privacy
Our general website and digital services are intended for a general audience and are not designed for children under the age of 13 to independently provide personal information.
Information about children participating in Kids Crossing, student ministry, events, or other activities should be submitted by a parent or legal guardian.
If we learn that we have collected personal information online directly from a child under 13 without any consent required by law, we will take reasonable steps to delete that information.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information under our control from unauthorized access, misuse, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
If a security incident involving personal information occurs, we will respond in accordance with applicable law.
How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate ministry, administrative, financial, legal, and recordkeeping needs.
Some information may need to be retained after you ask us to delete it when required for financial records, legal obligations, safety, or other legitimate purposes.
Your Choices
You may contact us if you would like to ask about personal information you have provided to Church at the Crossing, request that inaccurate information be corrected, or request deletion of information when appropriate.
We may need to verify your identity before completing certain requests, and some records may need to be retained for legal, financial, or administrative reasons.
Links to Other Websites and Services
Our website and app may contain links to websites or services operated by other organizations, including social media platforms, video platforms, registration services, and giving providers.
When you leave a Church at the Crossing digital property, the privacy practices of the third-party service apply. Church at the Crossing is not responsible for the content or privacy practices of websites or services we do not control.
Changes to This Policy
We may update this Privacy Policy from time to time as our technology, ministry practices, or legal requirements change.
When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how Church at the Crossing handles personal information, please contact us:
Church at the Crossing
PO Box 1761
Dothan, Alabama 36302
Email: hello@churchatthecrossing.com
Phone: (334) 350-2597
Information We Collect
The information we collect depends on how you interact with us.
You may choose to provide information such as your name, email address, phone number, mailing address, household information, or other contact details when you contact us, register for an event, connect with a ministry, join a group, volunteer, submit a prayer request, or take another next step.
When a parent or legal guardian registers a child or student for a ministry, event, or activity, we may also receive information necessary to provide appropriate care and participation.
When you give financially, information related to your gift may be collected and processed through our giving providers. This may include your contact information, giving history, transaction information, and information necessary to provide receipts and maintain appropriate financial records.
Our website, app, and service providers may also automatically collect limited technical information such as your IP address, browser or device type, pages viewed, referring pages, and similar usage information.
How We Use Information
We use information to support the ministry and operations of Church at the Crossing. This may include responding to questions or requests, helping people take next steps, managing registrations and ministry participation, communicating about church activities, processing gifts, maintaining church and financial records, providing requested digital services, improving our website and app, and protecting the security and integrity of our systems.
We may also use contact information to send church updates, event information, ministry communications, or other messages you have requested or agreed to receive.
Giving and Payment Information
Online giving is provided through third-party financial and payment-processing services. Those providers may collect and process payment information according to their own privacy and security practices.
Church at the Crossing does not control the privacy practices of third-party payment providers, and we encourage you to review their policies when using their services.
Service Providers and Third Parties
We rely on trusted third-party providers to operate parts of our digital ministry, including services related to website hosting, mobile apps, online giving, communications, registrations, analytics, media, and other technology.
We may provide these organizations with information when reasonably necessary for them to perform services on our behalf.
We may also disclose information when required by law, legal process, or governmental request, or when we reasonably believe disclosure is necessary to protect the rights, safety, security, or property of Church at the Crossing or others.
Church at the Crossing does not sell personal information.
Cookies and Similar Technologies
Our website and third-party service providers may use cookies and similar technologies to operate website features, remember preferences, understand how visitors use our website, improve performance, and maintain security.
Your browser may allow you to limit or disable cookies. Doing so may affect the functionality of certain parts of the website.
Email and Text Communications
If you subscribe to email or text communications from Church at the Crossing, we may use the contact information you provide to send those communications.
You may unsubscribe from email communications using the unsubscribe option included in the message. Where applicable, text-message recipients may follow the opt-out instructions included with those messages.
Certain communications that are necessary to complete a request, registration, transaction, or ministry-related interaction may still be sent when appropriate.
Children’s Privacy
Our general website and digital services are intended for a general audience and are not designed for children under the age of 13 to independently provide personal information.
Information about children participating in Kids Crossing, student ministry, events, or other activities should be submitted by a parent or legal guardian.
If we learn that we have collected personal information online directly from a child under 13 without any consent required by law, we will take reasonable steps to delete that information.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information under our control from unauthorized access, misuse, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
If a security incident involving personal information occurs, we will respond in accordance with applicable law.
How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate ministry, administrative, financial, legal, and recordkeeping needs.
Some information may need to be retained after you ask us to delete it when required for financial records, legal obligations, safety, or other legitimate purposes.
Your Choices
You may contact us if you would like to ask about personal information you have provided to Church at the Crossing, request that inaccurate information be corrected, or request deletion of information when appropriate.
We may need to verify your identity before completing certain requests, and some records may need to be retained for legal, financial, or administrative reasons.
Links to Other Websites and Services
Our website and app may contain links to websites or services operated by other organizations, including social media platforms, video platforms, registration services, and giving providers.
When you leave a Church at the Crossing digital property, the privacy practices of the third-party service apply. Church at the Crossing is not responsible for the content or privacy practices of websites or services we do not control.
Changes to This Policy
We may update this Privacy Policy from time to time as our technology, ministry practices, or legal requirements change.
When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how Church at the Crossing handles personal information, please contact us:
Church at the Crossing
PO Box 1761
Dothan, Alabama 36302
Email: hello@churchatthecrossing.com
Phone: (334) 350-2597